PROFESSIONAL EXPERIENCE

• Served as primary product owner for global Salesforce.com (1200+ users) My goal is to eliminate all unnecessary paperwork, inefficient processes, and minimize the burden of avoidable manual data input.  

• My goal is to advance Axon's mission to Protect Life by enabling others to get our products in every community that needs them. 

ECOLAB                                                                                                                                            

Ecosure - A division of Ecolab

Corporate Account Manager- MN, WI, IA, ND, SD, MT, CO, UT and Canada

• Corporate account manager for top 3 of the top 20 QSR brands in the US

ECOLAB                                                                                                                                            

Pest Elimination

Senior Manager, Sales Effectiveness –North America & Global 

• Served as primary product owner for Salesforce.com (260+ users in NA) & digital sales capabilities in North America, and supporting part-time global product owners. My goal is to eliminate all unnecessary paperwork, inefficient processes, and minimize the burden of avoidable manual data input

• As the first holder of a newly designed role of Sales Effectiveness Manager, I was tasked with executing projects that maximize current investment in Salesforce.com and provide solutions to our associate's technology hindrances to improve efficiency across all parties which interface with the Sales Team in North America including: 

  • • Finance

    • Contract Administration Team

    • Operations 

    • Corporate Account Support/Sales Operations team

    • Sales Enablement Team

    • Sales Managers

    • Corporate Accounts

    • Street Sales

    • Marketing

    • Customer Service

    • Operations

• Primary contact for global roadmap and project implementation working with part-time in-country product owners for Salesforce/CRM in Australia, New Zealand, France, Belgium, Ireland, UK, Latin America

  • Focus on standardization and utilizing best practices from unique region implementation strategies

• Outlined & proposed long-term product roadmap which included expanding investment to over 2,400 users globally to replace home-grown software for field operations and marketing with a 360 degree focus on the customer with marketing & service cloud

• Proposed and completed $1MLN risk avoidance project by implementing electronic signature via Salesforce in 2020 – currently overhauling and implementing end-end proposal & electronic signature in ANZ region

  • Project has resulted in over 14,000 signed agreements since go-live on July 5th, 2020

• Envisioned and executed redesign of Salesforce Champion network in 13 NA regions for corporate accounts & street sales

• Oversaw proposal, implementation, design, and training of Salesforce for Outlook, Google Maps & address ISO standardization

• Designed, implemented, and continued to deliver monthly marketing strategy for corporate account lead generation initiatives (relentless pursuit) resulting in $1.6MLN of opportunity and $220k in sales in 8 months during pandemic

• Implemented web2lead internal lead referral process with marketing team

• Built, enabled, and trained on dashboard reporting capabilities that allowed our teams to pivot during COVID-19 to address areas of reporting concern in our pipeline and capitalize on customers with which we had the highest rate of success during the pandemic

• Redesigned forecasting dashboards to drive effectiveness of Corporate & Street Sales Pipeline review calls for Finance

• Overhaul CAM approval process in Salesforce to eliminate manual effort and reduce errors in agreements and pricing via distribution

• Worked with HR & Field Compensation Finance teams to redesign field sales compensation plan

ECOLAB                                                                                                                                            

Pest Elimination Regional Sales Leader –Mid-East Region - NJ, MD, VA, PA, DE, DC

•  Recruited, onboarded, developed, and retained a diverse team of 10 associates over 6 states

  • Associates have gone onto leadership positions since

•  75% of new associates onboarded in 2019 met or achieved first year budget

• Developed results dashboard to give daily sales results and associate tracking to budget compared to monthly reporting prior

• Enacted policies that improved contract adherence, reduced contract risk/liability, and improved receivables

•  Coached associate from 60% vs. sales budget to 100% in my first 90 days

• Managed 3.185MLN budget with 4/10 routes open with annual results of 82% vs. 81% prior year at full-capacity

• Implemented associate disciplinary steps during first 60 days with corporate compliance & legal

• Focused on coaching to expand customer proposals and give/get strategies with team to ensure profitability

• Developed onboarding tools and training for rep understanding of compensation and contributed as serving as subject matter expert for compensation improvement project to better match the market and improve our market competitiveness

• Spearheaded projects to improve nationwide associated efficiency through leads uploads to optimize Salesforce investment

• Street-sales project owner for Salesforce.com implementation (150+sales reps) and served as SME for field sales (150 reps) on cross-functional Salesforce project overhaul which included an SLT proposal and approval for 3 year, $7MLN/+3 headcount investment

• Weekly virtual coaching with 10 reps, and quarterly in-field coaching focusing on sales, territory management, and safety 

ECOLAB

Pest Elimination Sales Development Manager – Washington D.C. Metro Area territory                                             

AUG 2017—NOV 2018

• Achieved first year/ YTD signed sales of $275,600 vs. YTD budget of $241,500 (114%)

• Achieved 2nd year signed sales of $413k vs. YTD (November) budget of $301k (137%) 

  • Includes sales which were on the books, but handed off to other reps after my promotion to Regional Sales Manager on December 1

• Chosen for regional Salesforce.com champion & team lead position in October 2017

• Proposed new Salesforce process improvement project that resulted in streamlined and standardized nation-wide communication between sales & operations

• Conducted new SDM employee onboarding and first week field training

• Assisted in closing 17 new accounts for CTC partners, the largest, a $30,000+ (yearly rev.) for the Institutional division in D.C.

• Built expansive network of new business contacts including distribution channels & local CTC partners, closed 34 referrals YTD

• Developed robust pipeline that includes regional chains/groups of 20+ locations

• Developed and implemented proactive communication strategy to assist operations team in month-end forecasting and planning

• Worked with operations to add value and write new business at existing accounts

• Closed/won 75+ new accounts since completion of field training

• Delivered training for new pending report roll-out at 2018 Pest Leadership Meeting

• Completed Counselor Sales Person training (April 2018) Ecolab Pest Elimination Academy (September 2017)

• Support local District Manager by interviewing for new operations candidates

Cargil - AgHorizons 

Hopkins, Minnesota

3rd Party Trader for S. Minnesota, E. Iowa, N. Illinois & S. Wisconsin

AUG 2015—APR 2016

• • • Responsible for trading a $3 million P/L at 30+ active 3rd party locations

    • Independently led automation process improvement by leveraging Salesforce.com & CRM/accounting system reporting. Result was 50+ hours per month of productivity returned to 2 employees.  Improvement/automation also reduced customer response time from 5-7 days down to less than one day during peak harvest season

    • Led SKU rationalization project that resulted in the closure of 2 delivery facilities that were no longer profitable

    • Managed internal stakeholder relationships by analyzing and optimizing margin opportunities and tradeoffs

    • Balanced between goals of the business ($3 million P/L) and empowering sales reps to be successful (volume driven incentive plan) while maximizing our market share potential in a liquid, volatile environment

    • Delivered P/L and forecasts for personal position monthly and completed regional P/L and forecasts on rotating basis

    • Backfilled teammates responsibilities by learning how to trade positions in export, barge, rail, and ethanol/crush

    • Make recommendations and proposals to leadership for quarterly and yearly budgeting & forecasting

    • Negotiated mutually beneficial trade agreements with sales reps using give/gets to enforce policy and achieve optimal trading margin goals, while giving sales reps with the freedom to maximize their volume goals by leveraging own 3rd party position along with interior asset and export team to create opportunities for producers       

AgHorizons

Southern Minnesota & Southwest Wisconsin

Farm Marketing/ Futures Risk Mgmt. Sales Trainee 

JUL 2015—AUG 2015

• • • Continued skills enhancement through customer interfacing and promoted in 6 months or transition to Merchant/Trader role        

AgHorizons

Eastern Iowa, Illinois & Wisconsin

Farm Marketing/ Futures Risk Management Sales Intern

MAY 2014 – AUG 2014

• • • Mastered Salesforce.com for business reporting & customer management.  Elected to train lead Sioux City trading team to enhance business performance, and maximize ability to service remote customers from a centralized location

    • Sold 27 existing customers on new business capability (online tool to manage contracts for personal auditing) against goal of 5. Used Salesforce.com to identify prospects through segmentation, and achieved 3.25:1 close ratio

    • Developed professional marketing tools to use for promoting online resources while presenting to customers

    • Identified 1.8 million bushel untapped potential for CRM sales at E. Dubuque, IL facility (2 million bushel facility) by using Salesforce.com reports, accounting system & historical data

    • Managed logistics improvement study at Cedar Rapids soybean crush facility for improved truck flow & safety

    • Identified cross-selling opportunity and developed prospecting targets for Cargill’s Market Advisory Service

• • • Process mapped the application process for self-adjudication, and creditors petition forms of bankruptcy

    • Due to a change in law that increased volume of bankruptcy petitions with no extra funds appropriated, team identified & ranked quality, time, and process improvements relative to necessary investment to make improvements

    • Presented findings and recommendations to County Clerk, the Sr. Barrister

    • Eliminated time for manual and repetitive data-entry at multiple touch-points in the application process. Developed digital database of bankruptcy records dating back to the 1600’s, resulting in time savings of up to 60% while improving data security, reducing risk & potential loss and introducing an enhanced level of internal transparency

• • • Completed financial analysis for clients w/multi-currency exchange valuations, operating expenses, revenues, & Y/Y development

    • Designed an all new functional database of interim management pool members/candidates

    • Researched studies on wage/salary rates and business trends

    • Improved website for German IT dept. Emphasis on keyword & search-word marketing and English fluency/accuracy

    • Analyzed all incoming executive CV and professional résumé for candidate acquisition and hiring pool growth

• • • Developed investor marketing for grand opening celebration of Rapid City, SD Cambria Suites

    • Wrote monthly executive summaries for investors including a prospectus, KPI’s, and financial data

    • Learned basic accounting, IT and administrative systems authored market prospectus for new hotel, Springfield, IL

• • • Scheels Cedar Falls, IA – Commissioned Sales Specialist                                                                                                                 2013–2014

    • Maurices Waterloo, IA – Sales Associate                                                                                                                                         2012–2013

    • College Republicans – University of N. Iowa Chair (’14), Vice Chair (’14), Finance Dir. (’15), Marketing Dir. (’13)                               2013-2015

    • Division 1 Swimming & Diving – University of N. Iowa  Student Athlete                                                                                  2011-2012